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Extended Warranty from Retra Warranty Services

From your washing machine to your camera, your cooker to your TV, our partnership with Retra offer warranties for virtually every appliance in your home.

Retra are breakdown protection specialists with over 50 years' experience and 5 million customers in the UK.

Add an extended warranty to your purchase and see how you could enjoy:

  • Peace of mind against expensive repair bills
  • Quality approved and reliable repairers
  • Protection for both new and old appliances
  • Telephone advice 365 days a year

What is the Retra extended warranty?

A Retra extended warranty upgrades the protection of your manufacturer's guarantee to up to five years.

When you have a problem, simply call our dedicated customer care team. Approved repairs will be carried out by our nationwide network of expert engineers at no additional charge to you.

Your product is still in guarantee

  • Protection against breakdowns (including parts, labour and call-out)
  • Repairs by manufacturer-approved engineers
  • A UK customer care team available 365 days a year
  • No product age limit on renewals
  • Protection against damage caused by accident
  • You could receive a brand-new replacement if we can't fix it

Your product is out of guarantee

  • Protection against breakdowns (including parts, labour and call-out)
  • Repairs by manufacturer-approved engineers
  • Access to a 24-hour UK call centre
  • No product age limit on renewals
  • You could receive a contribution towards a replacement if we can't fix it

No hassle, no bills, no forms

If you need our help, simply call our helpline at any time of the day or night. We will put you in touch with a reliable repairer in your area. In most cases we will settle the costs directly with them so you won't even need to see a bill.

Monitored and approved repairers

Our nationwide network of repairers is monitored for quality by a dedicated department. Over 350,000 customer questionnaires are sent out to our customers every year, making sure we maintain the very highest standards for your repair.

New for old protection

Extended warranty plans taken up during the manufacturer's guarantee period offer new for old protection. If we can't fix it and decide to replace it, you could receive a brand-new replacement appliance free of charge (excluding delivery and installation costs).

Damage caused by accidents

Protection against damage caused accidentally is included in extended warranties taken up while the appliance is under the manufacturer's guarantee.